Frequently Asked Questions
Everything you need to know about Moho Animation Software
How do I receive my software after purchase?
Moho is delivered digitally. Once your payment is confirmed, you will receive an email containing your unique license key and a download link for the installer.
Can I install Moho on more than one computer?
A single-user license allows you to install and activate Moho on up to two computers (e.g., a desktop and a laptop) for your own use, provided both are not running the software simultaneously.
What are the system requirements for Moho Pro?
Moho requires a 64-bit OS (Windows 10 or later / macOS 10.15 or later), 4GB of RAM, and an OpenGL 4.1 compatible graphics card. An internet connection is required for initial activation.
Do you offer a refund policy for digital downloads?
We offer a 30-day money-back guarantee. If you are not satisfied with the software, please contact our support team to deactivate your license and initiate a full refund.
Are software updates included in my purchase?
Minor updates and bug fixes within the same version (e.g., 13.0 to 13.5) are provided free of charge. Major version upgrades may be offered at a discounted price for existing users.
Is there a trial version available before I buy?
Yes, we offer a 30-day free trial that includes all features of Moho Pro, allowing you to test the rigging and animation tools before committing to a purchase.